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The chat that books without a person.

The chat on a client's website, built in Intercom. It greets, shows packages, and books a shoot without anyone on the team replying. Below is a real build, drawn step by step as it runs. Click it to see it full size.

Website chat

1 workflow
01

Website Chat: Book a Shoot

A visitor lands on the site. The chat greets them, shows the packages, and books the shoot without a person. 144 opened it, 11 booked.

Worth noticing. Four ways in from the greeting, and every package leads to the same booking question, so no route is a dead end.

Read off the Intercom workflow canvas, including its own numbers. The client's name is withheld.

Intercom workflow