‹ All tools Sample B · one choice, so one switch

The same call, at two o'clock and at nine o'clock.

The same client, but calls coming in. The whole build turns on one question - is the office open? - so this is a switch rather than a drawing. Move the clock and follow the call.

    the bit that picks up

    What it says, word for word

    Opening lineHi there, this is Ashley from client name. Please note this call is recorded for quality assurance and internal review. How may I assist you today?

    It has been taught six things. Six pages of the company's own answers were loaded in, so it repeats what they would say rather than making something up.

    It is given one job: take a message. Who called, why, and anything else worth knowing. It is not asked to sell, and it is not allowed to book.

    Built in OpenPhone · this is the live setup, not a mock-up
    Open hours: every phone rings together for fifteen seconds
    Client name withheld